Computer/IT Services
Room 122, Martinez Hall, 2nd Floorgrantsit@nmsu.edu 505-287-6666 Hours: 8:00 AM - 6:00 PM M-TH | 8:00 AM - 5:00 PM Fridays
Phone: 505-287-6663
Message on Teams
Email: mlh@nmsu.edu
PC Support: Mark Eversole
Phone: 505-287-6665
Message on Teams
Email: meversol@nmsu.edu
Web Developer: Stephen Montano
Phone: 505-287-6664
Message on Teams
Email: overmind@nmsu.edu
PC Support: Samuel Clemons
Phone: 505-287-6646
Message on Teams
Email: samcle96@nmsu.edu
The IT office offers the following services for students: Password reset and Two-factor authentication help, laptop rental, NMSU software installation, personal device registration for Wi-Fi access. I.T. can also help with basic troubleshooting services on student owned personal devices for class use, but cannot assist on more in depth issues.
We support and maintain all of the NMSU-owned computers and peripherals, the IT infrastructure (including WiFi networks and servers) , the phone system, copiers, and printers. For faculty, we provide assistance with laptops for classroom use as well as projectors and interactive boards through our Crestron systems.
Check out our IT Orientation page and Canvas Support for students. We have lots of good information about getting the most out of your computer and the NMSU Grants technology resources.
ICT HelpDesk
If you require assistance with resetting your Two-Factor Authentication (2FA), please contact the ICT HelpDesk at (575) 646-1840, help@nmsu.edu , or via Zoom using Meeting ID: icthelpdesk .
Common reasons you will be required to reset your 2FA include but are not limited to:
- Return to student life after a few years absence
- Accidental Uninstalls
- Trade-ins/Exchanges (mobile devices)
- Lost, Stolen, Damaged devices
Additional Resources can be found at inside.nmsu.edu/help .
Equipment Loans
The IT department provides laptops for class use, free of charge , for eligible students. Students must be registered for classes during the semester an equipment loan is initiated and/or renewed. Additionally, students must be in good academic standing, and free of any holds or charges associated with their student accounts.
We have attached the Equipment Loan Form for your convenience. Please complete Sections 1 & 3 then visit the IT Office to complete the equipment loan process.
| Equipment | Semester | Replacement Cost |
|---|---|---|
| Laptop | $0.00 | $1,000.00 |
- Fill out the form
- See an Advisor for verification in Student Services to save time before visiting the IT office.
You may also stop by our offices to pick up a printed copy. (IT must sign off on release)
IT Assistance & Request Form
The IT Department is now offering a work-order request form. See IT Assistance Request Form for details and submission information.
*Please understand that we want to do everything we can to support your computing needs at NMSU Grants.
We cannot, however, work on privately-owned computers.
