Computer/IT Services Orientation
This page contains information and reminders that will assist students with their computer and Internet needs.
NMSU User Accounts and Email
- You must create your own NMSU user account and password. This user account will become your NMSU email address (firstname.lastname@example.org) and will be required whenever you login to NMSU services like Canvas, my NMSU, and the library search databases.
- To create your user account, click here and look for “New User? Create an account” on the left of the screen. You will define your own password. Note the instructions regarding what kinds of characters the password must contain, and what kinds of characters it cannot contain.
- Your user password is set up to automatically expire every 120 days. Ten days prior to expiration, you should receive an email alerting you to change your password. If you don’t change your password by the end of the 120 day period, you will not be able to access email or login to Canvas. The system will prompt you to follow the steps to change your password.
- You can access your NMSU email in three different ways: 1) my.NMSU.edu, then look for the blue envelope icon under “LaunchPad”; 2) from the NMSU Grants home page, click on the “NMSU Mail” icon at the top of the sidebar; or 3) directly at mail.nmsu.edu.
- NMSU student email uses Microsoft’s Office 365 web-based email. You can access it from any computer that’s connected to the Internet. You do not have to have a separate email program on your computer.
- It’s very important that you check your NMSU email regularly and frequently. If you would prefer to forward copies of your NMSU emails to your personal account, you can set that up by: log into mail.nmsu.edu, click on Options in the upper right, click on See all Options, click on Forward your e-mail, then under Forwarding, add your preferred email account. Check the box to Keep a copy of forwarded messages in Outlook Web App.
On Campus Services
Wireless Internet is available throughout the campus for you to use with your own laptop, tablet, or smartphone. Look for the “NMSU-WiFi” unsecured (no password required) network.
Students have general access to desktop computers in three areas:
- 5 computers in the Cyber Cafe
- 19 Dell computers (Windows) and 4 iMacs in the Student Success Center (Room 126) in Martinez Hall
- 16 iMac computers (running Windows) and 4 Dell computers (Windows) in the McClure Mac Lab, Room 307 (Note: if you want to use an iMac as a Mac, hold down the “Option” key and re-boot the computer, then select the Mac drive when the system re-boots.)
Some classrooms have printers that can be used only when completing classroom assignments. General printing needs are met with using the WEPA printer kiosks.
Canvas Learning Management System
Canvas is the name of the Learning Management System (LMS) that you’ll be using in all of your online courses and most classroom courses. See the Canvas page for more orientation information.
Personal Computer Tips and Reminders
Please be aware that NMSU Grants IT personnel can assist you with problems you may have connecting your laptop or device to the WiFi network, but we cannot install software or work on personal computers. You are responsible for maintaining your own computer and devices. Here are some tips and reminders that should help you avoid common problem areas.
- Keep your antivirus software updated and make sure you have it configured to perform regular and frequent scans. If you don’t have a current antivirus program installed on your Windows computer, you can install the NMSU standard Sophos software for free. Click here for download and installation instructions.
- Keep your Windows operating system updated. Microsoft releases regular updates on the second Tuesday of every month. If you don’t have your computer set up to automatically download and install Windows updates, please manually check two or three times a month for updates.
- Keep your Internet browser up to date. We recommend that you use Firefox or Chrome for most general uses (especially Canvas), but Safari can also be used if you have a Mac. If you want to use Internet Explorer, please make sure you use versions 9 or 10. Note that NMSU no longer supports Internet Explorer versions 8 or earlier.
- Many Internet applications that are used will require Flash and Java plugins. These also need to be kept updated.
- Do not load your computer up with a lot of unnecessary software and apps, especially software that adds useless toolbars. These kinds of programs inevitably install some form of spyware or malware on your computer and will slow down its performance.
- Don’t use streaming music services on campus. This reduces the broadband Internet signal that’s available for everyone.
- You should buy at least one USB portable drive, usually called a flash drive or thumb drive. These small devices can be purchased for just a few dollars for a smaller (2 GB, or gigabyte) size that should be sufficient for your file saving needs. These are especially important if you use the campus computers – you’ll need to ability to save and take your work with you when you leave.
September 12, 2013 Email to Students
Now that the semester is underway and everybody has working passwords (I hope!), I want to mention a few items that may help help your computing experiences at NMSU Grants.
- If you didn’t attend one of the student orientation sessions last month, you might want to check out this information on our website about general computing services and this page about Canvas.
- Thanks to our Title V Grant, you have FREE access to the lynda.com library of over 2,000 video tutorial courses covering topics including software, business, and personal skills. This service would normally cost you $37.50 per month, but as an NMSU Grants student you get it for FREE. All you have to do is request a FREE account by completing this short form. There’s no reason not to sign up and start learning whatever you want whenever you want.
- Are you on Twitter? So are we! Follow us @nmsugrants to keep up with campus announcements and notifications. And maybe some surprises.
- Would you like to get peer tutoring but don’t want to drive to campus? Starting next week, the Student Success Center peer tutors, Kelly and Larisa, will be available to tutor via Skype. Contact the Student Success Center for information.
- We now have four iMacs in the Student Success Center (Room 126) if you’d rather use a Mac or you’re just curious about how Macs are different from PCs. They have all the typical Mac software as well as Mac versions of the Adobe Creative Suite 6 (Web Design Premium) and MS Office.
- Next Friday, September 20, NMSU will implement the second phase of our migration to the Microsoft Office 365 online suite of services. Look for more information from Las Cruces about the new capabilities you’ll get with your web-based email, Sky Drive Pro, Office applications, and more.
- I know that some of you have new computers with the Windows 8 operating system installed and are having some difficulty adjusting to the new interface. If you have questions or want to learn how to use your Windows 8 more productively, I suggest you Google “window 8 tips for students” – there are several good online articles and explanations which may help.
- Finally, beginning September 27th from 8:00a – 10:00a, we’re going to offer a weekly “IT Open Session” for anyone who has questions or interests related to computers, software, the Internet, Canvas, or online services. Details will be posted on our website and Twitter page. The first open session will include more about Office 365.
Have a great semester. I hope you take advantage of the great technology services and capabilities available here at NMSU Grants.
NMSU Grants IT Director